A fair trial. No tricks.
We want you to use Jarvis only if it’s working for you. If it isn’t, we make it easy to walk away.
Last updated June 2026
The 7-day refund window
If you subscribe to Starter or Pro and aren’t satisfied within 7 days of your first payment, email us. We’ll refund the full amount, no questions asked, no forms, no exit interview.
This applies once per customer, on your first subscription only. It’s not a renewable benefit — it’s a real trial built into your first week.
After 7 days
We don’t issue refunds after the 7-day window. But you can cancel anytime from your Settings, and you’ll keep access through the end of the billing period you’ve already paid for. No surprise charges.
One-time category unlocks
Individual widget customization unlocks ($3 or $5, depending on your plan) are non-refundable. They’re delivered instantly and apply to your widget permanently. Buy with care.
How to request a refund
Email jarvisforcontact@gmail.com from the address on your subscription within 7 days of your first payment. Mention “Refund request” in the subject line. We’ll process it within 2 business days.
Refunds return to your original payment method via Paddle, our payment processor. Bank settlement may take 3–7 business days depending on your card issuer.
Chargebacks
If you have an issue, please email us first. We respond fast and we’d rather refund you cleanly than fight a chargeback. Initiating a chargeback without contacting us results in your account being closed and access revoked.
Not satisfied in your first 7 days? Full refund, no questions asked, no forms.
Cancel anytime after that — you keep access through the end of the period you already paid for.
Refund requests are processed within 2 business days.
Questions about a refund?
Reach out any time — we read every message.
Or visit .